Your Privacy Rights

We appreciate the trust you place in Great Bay Tai Chi, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Great Bay Tai Chi

Customer Privacy Department

P.O. Box 21, Boston Street

Middleton , MA 01949

Phone: 978-777-5495
Paul@GreatBayTaiChi.com

Information We Collect

We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

Place an order from our Web site

• Return an item or make an exchange
• Inquire about our services

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

Using Information We Collect

At Great Bay Tai Chi, we always want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you information we believe will be of interest to you
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service

Information We Share with Others and Your Privacy Rights

We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Great Bay Tai Chi.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices

We offer choices about the types of information you receive from us. If you prefer not to receive communications from Great Bay Tai Chi or if you prefer to receive them less frequently, please contact us at the address shown above.

Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

How We Use Email

When you provide us your email address, we may send you emails necessary to process your order or respond to a request.

Links to Other Sites

Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Great Bay Tai Chi and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address above.

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase on our Web site, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us.